Sales, Service, Success

Full-Cycle Support for Every Machine

We sell, install, and support all machinery we offer. From installation to retrofitting — we cover it all. On-site services available in your city.

  • Custom retrofits and automation upgrades.

  • Reliable maintenance for long-term performance.

  • Emergency repair and diagnostics.

  • Safety-first approach to training and support.

  • Engineering support by qualified experts.

  • Routine inspections and servicing.

Always available — after-sales support guaranteed.

Engineered Support, On Demand

Get support via phone, video, or in-person — anytime.

Built on Experience, Powered by Innovation

Machines That Move the World

Yiwu Simax Machinery Co., Ltd. is a trusted supplier of industrial equipment and solutions based in Yiwu, China. Our team includes engineers, technicians, and logistics experts who work together to deliver machinery and services that last. We work across borders, supporting clients in manufacturing, agriculture, packaging, and more.

Routine maintenance extends the life of your machinery and prevents costly unplanned downtime. We develop service schedules specific to your equipment and operational demands, ensuring continued efficiency and safety. Our mission is simple: provide dependable machines and unbeatable service. Every machine is backed by a commitment to safety, performance, and support. We believe in building partnerships — not just selling machines. We help clients modernize and grow their operations with custom solutions.

Our team has worked on projects in cities across Asia, Africa, and Europe. We’re always evolving — bringing new technologies to legacy equipment. Our installation technicians travel to your facility to oversee machine setup, alignment, calibration, and testing. We make sure every component functions correctly within your operating environment. This minimizes startup errors and allows you to begin production confidently.In case of malfunction or wear, our field service teams respond quickly. We are equipped to perform repairs at your location or in our specialized workshops. Whether mechanical or electrical, we restore your machines to working condition. We retrofit existing machines with modern technologies, allowing clients to extend the use of current equipment with updated capabilities. This includes installing PLCs, smart sensors, and upgraded motors or control panels for improved performance and data monitoring.

Yiwu Simax also performs energy-efficiency upgrades. By analyzing power usage and mechanical output, we suggest changes to reduce energy consumption while boosting performance.

Our Clients Run on Simax

Backed by Engineering. Driven by Service.

At Yiwu Simax, our service doesn’t end with delivery — it begins there. We offer a full spectrum of support services including professional installation, operator training, scheduled maintenance, repairs, retrofitting, and automation upgrades. Our goal is to ensure your machines run safely, efficiently, and without interruption. Our repair services are backed by detailed diagnostics and genuine replacement parts. We help you avoid the risks of third-party repairs that might compromise warranty or safety. All on-site work is documented with service reports, photos, and technician notes. These records are shared with you for transparency and planning.

Training services ensure your team knows how to operate and maintain equipment safely and efficiently. We offer both in-person and digital learning formats. Our remote technical support lets you troubleshoot issues without delay. Many minor problems can be resolved with guided video calls or online tools. For larger clients, we offer long-term service contracts that include scheduled visits, 24/7 hotline access, and discounted replacement parts. When emergencies strike, our express response teams prioritize urgent repair needs. We work nights and weekends when your operations demand it. Consultation services for workflow improvement go beyond machines. We help clients identify bottlenecks and suggest mechanical or operational solutions.We maintain a digital record of your service history, making future planning and budgeting easier.

We maintain a digital record of your service history, making future planning and budgeting easier. Machine upgrades often include software integrations for smarter monitoring. Our team helps install and train your staff in using these systems. We also handle shipping and customs clearance for spare parts when needed — reducing your delays and administrative burden. Our spare parts inventory includes OEM and certified aftermarket components for a wide range of brands and models.

With multilingual service staff, we communicate effectively with clients across Asia, Africa, Europe, and Latin America. Yiwu Simax stands by the belief that service is not a department — it's a commitment. Our clients trust us to be available, accountable, and effective.